If you have a question about how to do something in WebAssign or have a problem, please check the applicable Support page for answers to the most common problems. For all other inquiries, please see the information below. We will get back to you as quickly as possible.
Phone Support
Toll free: (800) 955-8275
Local: (919) 829-8181
Faculty Support Team Hours
Monday–Friday, 8 a.m.–8 p.m. ET
Saturday, 2 p.m.–6 p.m. ET
Sunday, 12 p.m.–10 p.m. ET
Note: Voicemail left during business hours will be returned within 4 hours.
Student Support Team Hours
Monday–Thursday, 8 a.m.–10 p.m. ET
Friday, 8 a.m.–8 p.m. ET
Saturday, 12 p.m.–6 p.m. ET
Sunday, 12 p.m.–10 p.m. ET
Email Support
Email Support Hours
Monday–Thursday, 8 a.m.–11 p.m. ET
Friday, 8 a.m.–6 p.m. ET
Saturday, 2 p.m.–6 p.m. ET
Sunday, 2 p.m.–11 p.m. ET
Shanika Paylor | spaylor@webassign.net | (800) 955-8275, ext. 151
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Canada: British Columbia, Yukon
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Virginia Hughes | virginia.hughes@webassign.net | (800) 955-8275, ext. 148
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Canada: New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec
Renee Jeffers | rjeffers@webassign.net | (800) 955-8275, ext. 131
High Schools Nationwide
Headquarters
WebAssign
1730 Varsity Drive, Suite 200
Raleigh, NC 27606-5228
Fax: (919) 829-1516
Business Hours
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